What is the Financial Treatment Program?

The Financial Treatment Program offers support services to help you overcome the financial side effects of your cancer diagnosis. It’s never too soon to apply – we believe financial treatment should start as soon as your cancer treatment does.

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We know there’s a lot to think about when it comes to cancer, and we want to make the financial side as easy to manage as possible. Financial problems impact up to 73% of cancer patients from all walks of life, and there is no need to feel ashamed. You’re not alone – and our wide variety of services are here to help you.

Our team will match you with the most meaningful resources for your financial circumstances. This will include arming you with knowledge on the financial journey ahead and creating a customized financial roadmap.

Financial Treatment Program Eligibility

In order to qualify for our services, you must:

  • Have a cancer diagnosis
  • Be in active treatment for cancer or have completed cancer treatment within 1 year
  • Receive treatment at a hospital within the 50 states, Washington D.C., Puerto Rico and U.S. territories
  • Be represented by a healthcare professional who can communicate with Family Reach on your behalf

Financial Education

While one of our Resource Navigators reviews your Financial Treatment Program application, you can start learning about the financial side effects of cancer and how you can manage them.

You will receive a free digital copy of our Financial Guidebook in your confirmation email. We wanted it to be as useful as possible, so we got a thumbs up from other patients and caregivers before sharing it with you. The Guidebook includes:

  • Costs and saving options to consider
  • Easy action steps to follow
  • Checklists for estimating your personal costs
  • Advice from patients and caregivers
  • List of vetted financial resources

Financial Guidebooks

Workbook Screenshot - Pediatric
Your Financial Guidebook for Pediatric Cancer
Workbook Screenshot - Young Adult
Your Financial Guidebook for Young Adult Cancer
Workbook Screenshot - Adult
Your Financial Guidebook for Adult Cancer

Resource Navigation

Your Resource Navigator will be your go-to person on the Family Reach Programs team. They will complete a financial needs assessment based on your application and then reach out to you or your healthcare professional to let you know which financial services you’re eligible to receive.

Your Resource Navigator may suggest services and resources such as:

  • Family Reach’s Financial Treatment Program

  • Support from in-kind partners for temporary lodging, transportation, and more

  • Guidance on government policies like SNAP benefits and social security

  • Referrals to other financial programs outside of Family Reach that may be able to help you


Financial Planning for Cancer

Your Resource Navigator may recommend that you meet with one of our volunteer Certified Financial Planner™ professionals. While your oncologist focuses on treatment and your healthcare professional on your well-being, your financial planner will be the financial expert on your care team.

We worked with the Foundation for Financial Planning (FFP) and the Financial Planning Association (FPA) to develop our Financial Planning for Cancer program, creating it specifically for cancer patients and their families. It’s completely free for any cancer patient or caregiver to join – all ages, diagnoses, and income levels are eligible. No matter what your income level is, a financial planner can guide you to make the best financial decisions.

Your financial planner will make recommendations to help you:

  • Organize your finances
  • Decide which bills to pay first
  • Keep up with payments
  • Reduce your debt
  • Consider cost-saving opportunities
  • Plan for the future

“We can’t control cancer, but working with a financial planner proved the financial side was something that we could control,” said Naomi, mom of cancer hero Eko.


Emergency Relief

We understand that you may need help to stay afloat during treatment. If you’re eligible, we can provide a grant to cover non-medical, everyday living expenses, such as mortgage payments, utilities, groceries, and transportation costs.

Patients must meet the following requirements to receive financial assistance:
  • The patient must be on active treatment for cancer or within one year of being on active treatment.
  • A child or young adult must be impacted. We can provide assistance to families with a child facing cancer (aged 0 to 17), young adult patients (aged 18 to 30) with or without children in the home, and adult patients (31 and older) who have children aged 18 and under.
  • The patient or family must demonstrate financial hardship related to cancer treatment.
  • The patient or family must be represented by a healthcare professional, such as a social worker or resource manager, who can verify the patient’s medical information and the family’s financial need.

You will be able to access other services in the Financial Treatment Program, including financial education, Resource Navigation, and Financial Planning for Cancer.

It varies from family to family, but the fund can provide assistance with some essential, non-medical costs, including:

  • Household expenses like mortgage, rent, groceries, utilities, and emergency maintenance
  • Transportation costs like car payments, insurance, gas, auto repairs, and parking at care centers
  • Treatment-related lodging and travel costs
  • Childcare or eldercare
  • Other expenses that will provide financial relief for the family

Financial Treatment Program

If you have questions, please contact [email protected]