Family Reach Employment Opportunities

Family Reach is always growing and expanding its reach. Below you’ll find currently open opportunities for employment and internships available with our offices. Read more about our mission to learn more about Family Reach.

If there are no open positions on our team at this time, and you would like to submit your resume for future opportunities, please send an email to jobs@familyreach.org. We will be happy to consider your resume during future position openings.

Spring Communications Intern

Family Reach is looking for a Spring Communications Intern to assist in raising awareness for Family Reach through our blog and social media outlets. Reporting to the Communications Manager, the Communications Intern will write and edit a range of content on a weekly basis and maintain activity on Family Reach Instagram, Twitter and Facebook accounts, among other responsibilities.

Our interns are important to us – they help get things done, bring new energy and help us grow our impact!

Responsibilities:

  • Assist with all written content including website/blog, social media and email marketing.
  • Monitor media outlets for industry-specific topics and research.
  • Support quarterly analytics reporting for both Family Reach and external corporate partnerships.
  • Support corporate partner communication plans.
  • Support national communications strategy and other duties assigned by the Communications Manager and Director of Partnerships & Marketing.
  • Volunteer at Boston and NYC events when appropriate and applicable.

Experience/Qualifications:

  • Excellent writing skills: We want you to help us tell the Family Reach story in a clear, creative and concise way. English, marketing, communications or PR majors preferred. 
  • Mission-driven and hardworking: Our team is passionate and dedicated to the families we serve. We believe and are invested in the Family Reach mission and vision.
  • Proven attention to detail: Whether it’s writing for our blog, crafting a message with 140 characters or designing a poster for an event that will be live-streamed around the world, we pride ourselves on always putting our best work out there.
  • Ability to problem solve and be a team player in a fast-past environment: Do you like to roll up your sleeves and try new things? So do we! One of the best parts of our jobs is that we work both independently and as a team. We move fast. The ability to adapt, a desire to learn and a positive attitude are key.
  • Sense of humor: Our team is very close and we always make sure that we take the time to celebrate our achievements and enjoy one another’s company.

Family Reach

Family Reach is a national nonprofit dedicated to alleviating the financial burden of cancer. Working with more than 200 hospitals and cancer centers nationwide, the organization provides immediate financial assistance, education and navigation to families before they hit critical breaking points. Family Reach’s efficient, solutions-driven model bridges the gap between hospital and home, quickly providing the vital support families need to stay afloat. For more information visit www.familyreach.org.

Family Reach Foundation is an equal opportunity employer.

Benefits

Compensation: $2,000 stipend and/or college credit.

How to Apply

Send a thoughtful cover letter and resume to jobs@familyreach.org  

Content Coordinator

Family Reach seeks a creative and enthusiastic content coordinator to join our team. Reporting to the Communications Manager as a member of the Marketing team, she/he will be responsible for writing content for the organization’s website, email marketing and social media. The ideal candidate is a skilled communicator with excellent project management skills.

Responsibilities:

  • Write content for the organization’s website, email marketing and social media platforms
  • Steward Family Reach’s messaging, ensuring consistency and creativity across all platforms, while appropriately engaging development and programs staff to ensure cross-departmental buy in
  • Maintain an editorial calendar to inform team of all upcoming communications content
  • Manages production of all development content needs including one-pagers, donor and partner communication requests
  • Conceptualize, layout and execute PowerPoint presentations as needed by the development team
  • Collaborate with Graphic Design & Web Coordinator on any design needs for content listed above
  • Support Senior Communications Manager in quarterly analysis of marketing efforts
  • Maintain project management system, Trello, to keep key stakeholders informed of project status and timelines

Position Requirements:

  • Superior writing, oral communication and interpersonal skills
  • Self-starter with the ability to thrive in a fast-paced environment
  • Must be detail oriented with excellent organizational and project management skills
  • Undergraduate degree required

Compensation and Benefits:

Salary range is commensurate with experience. Benefits include health insurance, retirement, competitive vacation and holidays.

How to Apply: Send a thoughtful cover letter and resume to jobs@familyreach.org  

About Family Reach

Family Reach is a national nonprofit dedicated to alleviating the financial burden of cancer. Working with more than 300 hospitals and cancer centers nationwide, we provide immediate financial assistance, education and navigation to families before they hit critical breaking points. Family Reach’s efficient, solutions-driven model bridges the gap between hospital and home, quickly providing the vital support families need to stay afloat.

Social Worker

Family Reach is seeking a full-time Social Worker to join our growing team in either the New Jersey or Boston offices. The primary responsibility for this role is to screen and process incoming grant requests from families and hospital social workers across the country. The Social Worker will also help to create and deliver additional programs that aim to alleviate the financial toxicity of cancer. Reporting to the Social Work Manager, the Social Worker will be an active member of our programs department.

Family Reach is looking for an experienced social work professional. The ideal candidate would not only have experience working directly with patients, but also be familiar with the oncology setting.

Responsibilities:

The Social Worker will assist with various responsibilities related to the Family Reach mission of providing financial relief and heartfelt support to families fighting cancer. These include:

  • Handle daily communications and relationships with hospital social workers and providing support
  • Screen and process incoming grant requests from hospital social workers
  • Screen and handle communications with families who contact the Foundation directly for assistance
  • Work closely with Family Coordinator and development staff to support various initiatives and events involving hospital partners
  • Assist Family Coordinator to identify and coordinate guest families for special events and other development initiatives
  • Coordinate and execute small scale events involving crafts and games for families at partner hospitals
  • Research community resources and provide advocacy and other navigation services to families
  • Identify and document a wide range of resources to assist patients with financial and other social needs related to cancer treatment
  • Assist with special projects as needed

Position Requirements:

    • Undergraduate degree required, Advanced degree in a related field a plus
    • Previous experience in a healthcare setting required
    • Previous experience as a social worker, financial navigator or resource specialist required
    • Must be detail oriented with excellent verbal and written communication skills
    • Ability to thrive in a fast-paced environment and prioritize while working under multiple deadlines

Compensation and Benefits:

Salary range is commensurate with experience. Benefits include health insurance, retirement, competitive vacation and holidays, and flexible work schedule.

How to Apply: Send a thoughtful cover letter and resume to jobs@familyreach.org  

Family Reach

Family Reach is a national nonprofit dedicated to alleviating the financial burden of cancer. Working with more than 300 hospitals and cancer centers nationwide, the organization provides immediate financial assistance, education and navigation to families before they hit critical breaking points. Family Reach’s efficient, solutions-driven model bridges the gap between hospital and home, quickly providing the vital support families need to stay afloat. For more information visit www.familyreach.org.

Family Reach Foundation is an equal opportunity employer.

Operations Manager

Family Reach is seeking a tech-savvy, mission-oriented Operations Manager to join our growing team in our Boston office. The organization is in a phase of tremendous growth. Therefore the Operations Manager will have the opportunity to take on high levels of responsibility, interacting with the entire team. Reporting to the Director of Operations & Chief of Staff and collaborating with the Salesforce Administrator, he/she will play a vital role in helping the organization function smoothly and efficiently, enabling us to can reach thousands of families each year.

Family Reach is looking for a highly organized problem solver who would be responsible for the organizational effectiveness and efficiency. He/she will identify, implement and manage systems and processes to support the team in order to accomplish the mission of the organization.

Responsibilities include:

Technology Administrator

  • Serve as the administrator for several technology solutions to support operational needs of the organization
  • Provide orientation and training to staff, leading regular trainings as well as creating and maintaining training materials for third-party applications (i.e. Dropbox, Docusign, Beebole, Google Apps, etc.)
  • Resolve technical and functional support issues, serve as primary point of contact for various third party solutions
  • Research, identify and implement new third-party solutions to improve operational processes
  • Stay up to date on, test, and install new updates and patches for applications
  • Create and maintain updated documentation of processes and procedures
  • Collaborate with the Salesforce Administrator to improve existing systems and processes as well as to implement new solutions

IT Support

  • Serve as front-line “help desk” to FR staff, troubleshoot issues as needed
  • Manage FR staff computers, and set up new computers for either new employees or replacement computers
  • Ensure that all software is up to date on all FR staff computers (i.e. antivirus, Microsoft office, OS updates, etc.)

Finance Support

  • Forward all invoices and requests for payments to external accounting firm
  • Manage the monthly expense reports process
  • Provide additional support to the Director of Operations & Chief of Staff during the annual audit process

Position Qualifications

·      Undergraduate degree required

·      Advanced technology proficiency

·      Must be highly organized and detail oriented

·      Strong technical, analytical, project management and communication skills

·      Ability to thrive in a fast-paced environment and prioritize while working under multiple deadlines

BENEFITS

Benefits include health insurance, retirement, competitive vacation and holidays.

PROFESSIONAL LEVEL

None specified

MINIMUM EDUCATION REQUIRED

4-year degree

HOW TO APPLY

Send a thoughtful cover letter and resume to jobs@familyreach.org.

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