Family Reach Employment Opportunities

Family Reach is always growing and expanding its reach. Below you’ll find currently open opportunities for employment and internships available with our offices. Read more about our mission to learn more about Family Reach.

If there are no open positions on our team at this time, and you would like to submit your resume for future opportunities, please send an email to jobs@familyreach.org. We will be happy to consider your resume during future position openings.

Graphic Design & Website Manager

Graphic Design & Website Manager

Family Reach seeks a creative, energetic and mission-oriented design professional to join a close-knit team in its Boston office. Reporting directly to the Senior Communications Manager, the Graphic Design and Website Coordinator will have a unique opportunity to play a leading role in the expansion of Family Reach’s brand and web presence as the organization experiences tremendous growth. The ideal candidate is comfortable working in a fast-paced environment and managing multiple projects at once. This role is perfect for a recent graduate with design and web experience who is looking to develop new skills and grow with a team.

Key Job Responsibilities:

  • Conceptualize, layout, and design all printed and digital marketing collateral including general mission brochures, logos, advertisements, development tools, and event-related collateral
  • Conceptualize, layout, and execute PowerPoint presentations as needed by the development team
  • In conjunction with the Content Coordinator, support social media campaigns and create content for a variety of social media platforms including, but not limited to, Facebook, Twitter, and Instagram
  • Develops and maintains relationships with printing vendors, negotiates rates and manages bids and contracts
  • Serve as the webmaster, maintaining and updating website graphics and content
  • Conduct quarterly reviews of website analytics

Knowledge and Skills Required: 
Bachelor’s degree in Communications, Marketing or related field. Extensive experience in Graphic Design required.

Experience Required:

  • Minimum of 2 years graphic design experience
  • Minimum of 2 years related marketing experience
  • Experience in managing all aspects of print production processes
  • Experience in creating print and digital advertising and promotional materials
  • Experience in social media marketing campaign development and implementation
  • Experience designing presentations, brochures, displays and packaging

Knowledge Required:

  • Skilled knowledge of Adobe Creative Suite: InDesign, PhotoShop, Illustrator, Acrobat Pro
  • Microsoft Office Word, Excel, PowerPoint
  • Working knowledge of web/digital design (HTML, CSS) and previous experience with WordPress
  • Familiar with social media best practices across multiple platforms.
  • Knowledge and familiarity with video editing tools preferred, but not required.

Family Reach

Family Reach is a national nonprofit dedicated to alleviating the financial burden of cancer. Working with more than 300 hospitals and cancer centers nationwide, the organization provides immediate financial assistance, education and navigation to families before they hit critical breaking points. Family Reach’s efficient, solutions-driven model bridges the gap between hospital and home, quickly providing the vital support families need to stay afloat. For more information visit www.familyreach.org.

Family Reach is an equal opportunity employer.

Benefits

Family Reach offers a comprehensive benefits package with medical, disability, retirement and generous vacation and holidays.

How to Apply

Send a thoughtful cover letter and resume to jobs@familyreach.org

Financial Navigator

Financial Navigator

Family Reach is seeking a full-time Financial Navigator to work out of the Massachusetts office and to help deliver the Family Reach mission.

The Financial Navigator will assist with various responsibilities related to Family Reach programs, including financial navigation, financial assistance and referrals to resources for families fighting cancer. Candidates applying should have sensitivity toward children and adults with cancer and their caregivers.

Responsibilities include:

  • Handle daily communications and relationships with healthcare professionals from hospitals, people diagnosed with cancer, and their caregivers to assess financial needs, provide financial navigation using a technology platform (TailorMed), financial assistance through our grants program, and navigation of resources for financial relief
  • Screen grant requests from hospital social workers to ensure our guidelines are met and the applications are complete
  • Screen and handle communications with families who contact Family Reach directly for financial navigation, financial assistance, or resource navigation
  • Meet with patients by phone several times to review their insurance coverage and treatment plan. Enter the information in a technology platform (TailorMed) to estimate out-of-pocket costs for patients and create personalized recommendations for assistance programs to pay for out-of-pocket costs
  • Review recommendations for assistance programs with patients and assist them to enroll in programs to pay for out-of-pocket costs for cancer treatment
  • Work closely with the Family Relations, Development and Marketing staff to identify families to represent the Family Reach mission for various initiatives, events, and materials
  • Research financial resources and provide advocacy and other navigation services to families
  • Contribute toward building a database of referral resources that Family Reach staff can use to assist families
  • Actively participate in weekly team meetings to share ideas, suggest improvements, learn from other team members about how to improve our services
  • Assist with special projects as needed

Positions Requirements:

  • Undergraduate degree required; advanced degree in relevant field preferred (e.g. Public Health, Social Work, Human Services, etc.)
  • 2-3 years of professional work experience in a health service setting preferred
  • Understanding of health insurance benefits and an ability to grasp/apply new regulations and procedural changes for health insurance benefits preferred
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office
  • Highly organized and detail-oriented
  • Ability to work with a high-degree of collaboration and independence
  • Ability to thrive in a fast-paced environment and prioritize while working under multiple deadlines

Compensation and Benefits:

Salary range is commensurate with experience. Family Reach offers a comprehensive benefits package with medical, disability, retirement and generous vacation and holidays.

How to Apply: Send a thoughtful cover letter and resume to jobs@familyreach.org

Family Reach 

Family Reach is a national nonprofit dedicated to alleviating the financial burden of cancer. Working with more than 300 hospitals and cancer centers nationwide, the organization provides immediate financial assistance, education and navigation to families before they hit critical breaking points. Family Reach’s efficient, solutions-driven model bridges the gap between hospital and home, quickly providing the vital support families need to stay afloat. For more information visit www.familyreach.org.

Family Reach is an equal opportunity employer.

Research Coordinator

Research Coordinator

Family Reach is seeking a full-time Research Coordinator to work out of the Massachusetts office and to help advance the Family Reach mission.

The Research Coordinator report to the Senior Manager of Programs and Evaluation to assist with various responsibilities related to research on cancer-related financial toxicity and interventions to eliminate this problem for people diagnosed with cancer and their caregivers.

Responsibilities:

  • Work independently as the point of contact responsible for coordinating and planning activities related to pilot projects.
  • Develop and maintain a tracking system for project management and communicate directly with participants to keep activities on schedule.
  • Identify issues with project implementation and engage collaborators as needed to problem-solve.
  • Collaborates with the Senior Manager of Programs and Evaluation to collect and manage data for evaluation using qualitative (e.g. interviews, focus groups, direct observations) and quantitative data (e.g. secondary data source, structured surveys).
  • May be required to input data, do basic data analysis and run various reports.
  • Continuously evaluate data collection tools and processes and offer solutions to ensure they are efficient, high quality, and scalable.
  • Performs literature searches and summarizes findings.
  • Assists the Senior Manager of Programs and Evaluation and the Director of Programs and Research to prepare presentations and written published articles.
  • Assists with other evaluation activities as needed.

Positions Requirements:

  • Undergraduate degree required; advanced degree in relevant field preferred (e.g. Public Health, Social Work, Human Services, etc)
  • 2-3 years of professional work experience in research related activities
  • Excellent oral and written communication skills.
  • Proficiency in Microsoft Office
  • Highly organized and detail-oriented
  • Ability to work with a high-degree of collaboration and independence
  • Ability to thrive in a fast-paced environment and prioritize while working under multiple deadlines

Compensation and Benefits:

Salary range is commensurate with experience. Family Reach offers a comprehensive benefits package with medical, disability, retirement and generous vacation and holidays.

How to Apply: Send a thoughtful cover letter and resume to jobs@familyreach.org

Family Reach

Family Reach is a national nonprofit dedicated to alleviating the financial burden of cancer. Working with more than 300 hospitals and cancer centers nationwide, the organization provides immediate financial assistance, education and navigation to families before they hit critical breaking points. Family Reach’s efficient, solutions-driven model bridges the gap between hospital and home, quickly providing the vital support families need to stay afloat. For more information visit www.familyreach.org.

Family Reach Foundation is an equal opportunity employer.

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