Families fighting cancer often find themselves unable to make ends meet at the end of the month. If applicable, families receive support through our direct financial assistance program for everyday living expenses.

Complete the form below to contact our team.

Please note, financial assistance for adult cancer patients (age 24 and older), is not available from Family Reach at this time. We are accepting inquiries for pediatric and young adult patients (up to age 23). If you are an adult patient, please check back with us later this month/or connect with your hospital social worker to learn more about possible financial assistance possibilities. Download our Financial Handbook here, a resource for patients and caregivers written by patients and caregivers, for information to help guide you through this time.  We look forward to serving you when we are able to accept new referrals for adult patients.

What are the eligibility guildelines?

The following serve as the core requirements:

  • The patient must be on active treatment or within one year of treatment in order for the family to qualify
  • In each case, a child or young adult must be impacted in a significant way. The majority of our funds are used to support families with a child (aged 17 or younger) fighting pediatric cancer. However, we also provide assistance to young adults (aged 18 to 30) living with cancer, as well as parents living with cancer who have young children (aged 17 or younger)
  • The patient or family must be represented by a healthcare professional (e.g. social worker, resource manager) who has a good understanding of how a grant will impact a family’s financial stability going forward and can serve as a liaison with Family Reach to verify the patient’s medical information and the family’s need for financial assistance
  • The patient or family, through the social worker or resource manager, must demonstrate hardship related to the financial impact of their loved one’s cancer treatment
  • Eligible expenses are considered to be necessity items, including mortgage or rent, utilities, auto-related expenses (eg, repairs, loans, and insurance payments), child care, treatment-related travel, hospital parking, prescription medications, other ancillary uncovered medical costs, etc

In addition to these guidelines, Family Reach has a formal Family Grant Review process that evaluates each grant request and makes final decisions. In most scenarios, Family Reach will make a one-time grant to an approved family. However, in some cases in which significant financial need is demonstrated, we may review a second request for the same family.

What costs will Family Reach help cover?

Dealing with cancer can be very challenging for families—emotionally, physically, and financially. Family Reach provides financial assistance to families facing cancer so that they can focus where it matters most. We help families cover essential costs, including:

  • Everyday needs (including mortgage, rent, car payments/insurance, utilities, etc)
  • Transportation costs to hospitals and treatment centers
  • Treatment-related lodging costs for patients—or, in some cases, for family members who need to travel to visit with loved ones undergoing treatment
  • Day care and other costs incurred when parents are required to be away from home to care for a child in treatment
  • Home care and palliative care costs incurred by families when bringing a child home from the hospital
  • Additional costs incurred for special needs not covered by insurance
  • Other expenses may be considered if providing financial assistance will enable parents to focus on their child getting well
How do I apply for grant assistance?

If you or your child is in treatment at one of the Family Reach’s partner hospitals, you can contact your hospital social worker about eligibility and the inquiry process.

If the person with cancer is treated at an outside hospital and meets our eligibility guidelines, then you can begin the application process by completing the form below. Someone from our Programs team will contact you about your application within 2-3 business days of your submission.

How does the application process work?

Please contact Family Reach via the form below to connect with one of our Social workers. You can also download our information page to learn how our financial assistance works.

For hospital partner social workers with a current login, you may access the Grant Gateway system.

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