Updated November 2022
When a patient or healthcare provider reaches out to Family Reach, we know we’re one of many phone calls they’re making or applications they’re submitting. A cancer diagnosis requires support from multiple angles and thankfully, many organizations have resources to meet the variety of needs patients experience throughout their journey.
Beyond medical needs, it’s important for patients to have a source of emotional support to lean on while dealing with the anxiety and stress caused by treatment. As Family Reach has seen for 25 years, financial support ensures that medical procedures are not postponed or canceled due to competing expenses like rent, groceries, or gas in the car.
While it’s helpful for patients to have a place to turn for each need, the steps to getting that support can be overwhelming for a person who is also wrapping their mind around the frequency of new medical appointments, time away from work, and of course, the diagnosis itself.
With this patient experience in mind, Family Reach wondered: How can we deliver the most comprehensive support to patients in a way that truly meets them where they are?
We found the answer in collaborations. With sponsorship support from our friends at Amgen, one of the world’s leading biotechnology companies, we united Family Reach and LUNGevity, a national lung cancer patient advocacy organization that changes outcomes for people with lung cancer through research, education, and support.
Now two years into the partnership, we’re eager to share how we’re working together with LUNGevity to support the lung cancer patient community.
Bringing patient resources together
LUNGevity’s targeted services provide peer-to-peer support and extensive educational resources that empower patients to be active decision-makers in their treatment process. Alongside these services, they also conduct patient-focused research to better understand unmet needs while bringing multiple stakeholders to the table to streamline the research process and accelerate progress to patients.
Family Reach brings financial support and resources to help patients with the many costs of cancer. This non-medical support helps families meet their basic human needs, which must be met before a patient can even consider receiving all of the other resources available to them. Family Reach’s services improves a patient’s financial situation through financial education, financial coaching, and resource navigation in addition to providing practical necessities such as food, utilities, and housing assistance.
By combining LUNGevity’s peer support and educational information with Family Reach’s program delivery, we are providing lung cancer patients with the support and resources that address a wide range of needs.